Terms & Conditions

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The information contained in this website is believed to be true, accurate and current.  We provide this information in good faith on an “as is” basis.

We reserve the right to alter the conditions of use at any time without notice although where possible we will endeavour to inform you of these changes beforehand. But it is your responsibility to review and understand our current conditions each and every time you use our website. By using our web site, it confirms you have understood and accepted our website policies.

By using this website you agree and accept these terms and conditions. Furthermore, you acknowledge that any use of this website, including transactions are subject to the terms and conditions outlined below.


Discount offers and Vouchers

Unless otherwise stated, all coupons vouchers or discount codes are limited to one use per customer/ household etc. orders deemed to be in breach of this condition will be cancelled.

Coupons/ Vouchers are not redeemable for cash and cannot be replaced if lost, stolen or deleted.

We reserve the right to cancel or discontinue any coupon or voucher code at any time.

Site Policies

We reserve the right to make changes to our website, our policies and conditions of use at any time. If any of the conditions are deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

Electronic Communications

When you communicate with us via email, you are communicating electronically. In doing so, you consent to us communicating electronically to you any agreements, notices, disclosures and other communications. You will agree that these electronic communications satisfy any legal requirement that such communications be in writing.

Your Membership Account

If you use this website, you are responsible for maintaining the confidentiality of your account information, including passwords. You are also responsible for restricting access to your computer should it contain saved passwords or account login information.

Also, you agree to accept responsibility for all activities that occur under your account or passwords. If you are under 18 you must be supervised by a parent or guardian to use our website. We reserve the right to refuse service, terminate accounts, remove or edit content or cancel orders at our discretion.

Privacy Policy

Bark Naturals respects the Guidelines suggested by the Australian Direct Marketing Association and it's Code of Practice for Consumer Protection in E-commerce. We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit. In line with those guidelines, Bark Naturals would like you to be aware of the information we collect to provide your service.

We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the Domain Name Registries. Information that may be collected by Bark Naturals can include the following:

  1. Named individuals

  2. Telephone numbers

  3. Fax numbers

  4. Email addresses

  5. Information about what services you have ordered from Bark Naturals

  6. Information about what services you have enquired about

  7. Your interest in receiving Bark Naturals email newsletters

  8. Correspondence between you and Bark Naturals

  9. A customer relationship management system in which details of conversations might be written by employees

  10. Encrypted credit card details

  11. Your accesses to our websites


What Bark Naturals does with your information

  • We do not make your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.

  • We do provide aggregate data to third parties

  • We will contact relevant people to communicate billing and technical issues

  • We store website data and email queued on our servers, only for use as back-up data should it be required

  • We may customise our email newsletters and communications to reflect your interest in a particular service

  • We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Bark Naturals

  • We store encrypted credit card details to allow us to process the subscriptions to our services

  • We monitor and store your online requests for research purposes for the development of webpages and services and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc) which includes email communications.

As a customer of Bark Naturals you will receive occasional email communications from Bark Naturals that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail. If you have any questions about our privacy policy, please feel free to contact us at info@barknaturals.com.au.